Working time

Designer/Illustrator: 10am-10pm, Monday to Friday

Customer Service: 10am-12am, Monday to Saturday

Colour Difference

Due to objective factors such as lighting, craftsmanship, and display equipment, the colour difference between the actual project and the electronic effect image may exist. This is not a quality issue.

After-sales Policy

Due to the uniqueness of custom-made products, everything sold on mypurrsonalcharm does not support returns or exchanges within seven days without reason. If there is any quality issue with the product, please contact the custom service immediately for handling.


Delivery TypeCost
UK Standard Shipping£3.99
Free UK ShippingOn orders over £50
International ShippingCalculated at checkout

After completing your purchase, you will automatically become a My purrsonal Charm member and enjoy our upgraded gift packaging service.