
Working time
Designer/Illustrator: 10am-10pm, Monday to Friday
Customer Service: 10am-12am, Monday to Saturday
Colour Difference
Due to objective factors such as lighting, craftsmanship, and display equipment, the colour difference between the actual project and the electronic effect image may exist. This is not a quality issue.
After-sales Policy
Due to the uniqueness of custom-made products, everything sold on mypurrsonalcharm does not support returns or exchanges within seven days without reason. If there is any quality issue with the product, please contact the custom service immediately for handling.
| Delivery Type | Cost |
| UK Standard Shipping | £3.99 |
| Free UK Shipping | On orders over £50 |
| International Shipping | Calculated at checkout |
After completing your purchase, you will automatically become a My purrsonal Charm member and enjoy our upgraded gift packaging service.

